Support

Need help hitting an exact file size? We're here.

Frequently asked questions

How do I compress an image to an exact KB size?

Open Sizely, choose a photo, type your exact limit (e.g. 50 KB) in the Target Size box, and Sizely instantly finds the highest quality that fits under your limit. The status turns green when it's on target.

Do you support passport / visa photo sizes?

Yes. Tap a Dimensions preset (US Passport, Schengen/EU Visa, ID, exam photo, and more) to resize to the exact pixels a portal requires, then hit your KB target at the same time.

Are my photos private?

Completely. Everything is processed on your device — your photos never leave your iPhone. See our Privacy Policy.

How do I restore my subscription?

Go to Settings inside the app and tap Restore Purchases, using the same Apple ID you purchased with.

How do I cancel my subscription?

On your iPhone: Settings → [your name] → Subscriptions → Sizely → Cancel. You'll keep access until the end of the current billing period.

The output looks slightly soft — why?

Very small KB limits require more compression. Try a higher target, or pick a dimensions preset so Sizely reduces resolution first and keeps more visual quality.